We run a pit and a plant under one Mine ID. Is that one site or two?
One. A site is one mine or operation with its own MSHA Mine ID. The pit,
plant and shop inside it are zones, and zones are unlimited. So are users:
nobody on either plan is counted per seat.
Does it work for coal and underground mines?
Yes. Stratum Audit is for every mine type MSHA inspects: surface and underground,
metal/nonmetal and coal. Strat's regulation library holds the MSHA standards in
30 CFR, including Parts 56 and 57 for metal/nonmetal, Parts 70 to 77 and 90 for
coal, and Parts 46 and 48 for training. The new-miner courses that come already
written follow Part 46; Part 48 annual refreshers are tracked like any other
credential, each on its own expiry clock.
What happens to the bill when we add a site, or delete one?
An administrator adds the site in the dashboard, and the subscription goes up
by one site at your plan's additional-site price, prorated for the rest of the
billing period. Delete one and you are billed for one fewer, with the unused
time credited on the next invoice. Deleting a site cannot be undone, so export
its records first.
What is the onboarding fee?
$750, once per organization, charged at signup. It is
not per site, it is not part of the subscription, and adding sites later does
not charge it again. If you would rather we came to your operation and walked
your crew through it in the field, on-site setup is quoted by location.
Get in touch.
Can we try it before we pay?
The dashboard demo near the top of this page is the real interface on sample
data, and anyone can click through it. There is no trial period: the discount
is paying annually, twelve months for the price of eleven.
Can we pay by invoice? Is tax included?
Pay by card, or by invoice on net-30 terms; Stripe emails the invoice to your
billing contact. Prices are before tax, which is added where it applies. If a
payment runs late, the service keeps going for a period, so an expired card or
an invoice sitting in accounts payable does not stop your recordkeeping.
Can we change plans later?
Yes. An administrator changes plan under Manage billing in the dashboard. Your
sites and records stay where they are; moving from Plus to Core switches
Strat off.
If we cancel, what happens to our records?
Cancel from the billing portal in the dashboard, and it takes effect at the end
of the period you have paid for. You can export your complete data set at any
time from Reports, as PDF, CSV and JSON. After the subscription ends the data is
kept for 90 days so you can export it, then deleted. Records 30 CFR requires you
to keep remain yours to keep, so export them before that window closes.
Terms, §10–11.
Does Plus send our inspection photos to an AI company?
No. Inspection photographs are never sent to Anthropic or to any other third
party; they stay in your organization's private storage. Strat works from your
organization's own compliance records, and the only files it sees are ones a
person deliberately adds to a Strat conversation.
Privacy policy, §5.